WhatsApp AI chatbot
Responds in under 60 seconds, 24/7. Qualifies leads with trade-specific questions and creates pipeline deals automatically.
Feature overview
The parts of CustomerFlows that actually change the outcome
CustomerFlows is built around the few capabilities that matter most for home service teams: fast lead capture, AI qualification, visible pipeline movement, and clearer marketing attribution.
Included across the platform
?Unlimited contacts on every plan
?No per-seat pricing
?Trade-ready setup instead of blank CRM scaffolding
?WhatsApp-first lead capture and qualification
?Clear upgrade path as your team grows
Core feature areas
Each feature area is designed to reduce response delay, improve handoff quality, and make revenue visibility more practical for a working team.
Trade-specific pipelines
Select your trade and get a pipeline that matches your workflow. HVAC, roofing, plumbing, landscaping, electrical, cleaning, and general contracting.
Ad attribution
Trace every Google Ads click and Meta campaign to a closed deal with a dollar value so you can see real ROAS by campaign.
Unlimited contacts
No per-contact pricing at any tier. Your success should not increase your bill or force a messy platform migration later.
Automation workflows
Trigger-based automations for review requests, follow-ups, appointment confirmations, and stale-deal alerts. Set it once and let it keep running.
10-minute setup
No consultants. No six-week implementation. Select your trade, connect WhatsApp, install tracking, and get your first lead flowing into the system fast.
How the system fits together
CustomerFlows works best when the feature areas reinforce each other instead of acting like separate tools your team has to stitch together.
Capture
Bring every inquiry into one system
Website leads, WhatsApp conversations, and campaign context stay connected so your team is not chasing scattered notifications or piecing context together by hand.
Qualify
Use AI to gather context before handoff
The WhatsApp assistant collects service type, urgency, address, timing, and budget signals before a human needs to step in, so the first handoff starts with usable detail.
Convert
Move the deal in a trade-ready workflow
Pipelines are shaped for how home service work actually moves, giving your team visible ownership, next steps, and less CRM clutter.
Attribute
See which spend produces signed jobs
CustomerFlows ties campaigns back to pipeline outcomes so you can understand what creates revenue, not just clicks, form fills, or conversations started.
See the full workflow in context
If you want to understand how these features show up from the first inquiry to the booked job, the workflow page walks through the full operating flow.