Team seats are the deciding limit, and a seat is one person who can log in. Count the people who need access, then read off the plan. Contacts are unlimited on every plan, so team size is the only limit that picks your tier.
1 person
Starter, $41/mo billed yearly
One person working alone. Starter includes 1 team seat.
2, 3, 4 or 5 people
Growth, $124/mo billed yearly
Any team of 2 to 5 people. Growth includes up to 5 team seats.
6, 7, 8, 9, 10, 12, 15, 20, 25, 50 or more people
Scale, $291/mo billed yearly
Any team of 6 or more people needs Scale, because Growth is capped at 5 team seats. Scale includes unlimited team seats.
Messaging costs are transparent, and tiny
Web chat and email are included. For WhatsApp, CustomerFlows passes Meta's per-message fees through at exact cost, with zero markup. Most businesses pay just a couple of dollars a month.
Bring-your-own SMS/MMS is billed by your own provider. Messenger and additional channels are rolling out.
Web chat & email
On your site and inbox
No per-message fees, all plans
Included
WhatsApp inbound
Customer messages you first
No cap, unlimited (Meta policy)
Free
WhatsApp utility
Confirmations, updates
Per message, at cost, no markup
~$0.005
WhatsApp marketing
Promotions, re-engagement
Per message, requires opt-in
~$0.035
Typical monthly messaging cost
Lead qualification (AI)
web chat + inbound
$0
Appointment confirmations
~50 messages
$0.25
Review requests
~30 messages
$0.15
Seasonal promotion
~30 messages
$1.05
Estimated total~$1.45/month
Full feature comparison
Every plan includes unlimited contacts and no setup fees.
Starting price
Starter
$41/mo (yearly)
Growth
$124/mo (yearly)
Scale
$291/mo (yearly)
Contacts
Starter
Unlimited
Growth
Unlimited
Scale
Unlimited
Per-seat fees
Starter
None
Growth
None
Scale
None
Team seats
Starter
1
Growth
Up to 5
Scale
Unlimited
Pipelines
Starter
1
Growth
Up to 5
Scale
Unlimited
Custom fields
Starter
5
Growth
20
Scale
Unlimited
AI lead qualifier
Starter
Growth
Scale
Unified inbox (all live channels)
Starter
Growth
Scale
Google Ads attribution
Starter
Growth
Scale
Meta Ads attribution
Starter
Growth
Scale
Automation blueprints
Starter
Growth
Up to 10
Scale
Unlimited
AI copilots
Starter
Growth
Core
Scale
All
API access
Starter
Growth
Scale
Priority support
Starter
Growth
Scale
Setup fees
Starter
None
Growth
None
Scale
None
Contract
Starter
Month-to-month
Growth
Month-to-month
Scale
Month-to-month
Full feature comparison
Every plan includes unlimited contacts and no setup fees.
Sign up and get instant access to all Growth tier features for 14 days. No credit card or other payment method is required to start, so nothing is charged during the trial. When you're ready, choose any plan, Starter, Growth, or Scale, on either monthly or yearly billing. All your data is preserved.
Team seats decide that. Starter includes 1 team seat, so it fits a solo operator working alone. Growth includes up to 5 team seats, which covers teams of two to five people. Scale includes unlimited team seats, so a team of more than five people needs Scale. Seats are how many people can log in; contacts are unlimited on every plan.
Correct. Every plan includes unlimited contacts. Your subscription price stays the same whether you have 100 contacts or 100,000. Growing your lead database should be a sign of success, not a trigger for a higher bill, we don't tax your growth.
When you choose yearly billing, you pay for 10 months upfront and get 12 months of access, that's 2 months completely free. For example, the Growth plan is $149/mo on monthly billing, but $124/mo on yearly billing ($1490 billed annually). You can switch between monthly and yearly at any time from your billing settings.
Web chat, WhatsApp, and email are live today and work on every plan. The inbox is provider-independent, so additional channels (Messenger and more) plug in as they roll out, and you can bring your own SMS/MMS provider. You're never locked to a single channel.
Web chat and email are included with no per-message fees. For WhatsApp, inbound conversations (when a customer messages you first) are free with no cap. Outbound WhatsApp template messages cost $0.005 to $0.035 per message, passed through at Meta's exact cost with zero markup. Most businesses spend just a couple of dollars a month. Bring-your-own SMS/MMS is billed by your own provider.
Yes. Upgrade anytime for immediate access to higher-tier features (prorated for the remainder of your cycle). Downgrade anytime, it takes effect at the end of your current billing period. You can also switch between monthly and yearly billing at any time. No penalties.
No. Monthly plans are month-to-month. Yearly plans are paid upfront for 12 months but you can cancel anytime, you'll keep access for the remainder of your paid period. No cancellation fees.
We accept all major credit and debit cards (Visa, Mastercard, American Express, Discover) processed through Stripe.
After cancellation, your account stays active until the billing period ends, then enters a 30-day read-only period. During this time you can still log in and export your contacts, deals, and conversations. After 30 days, data is permanently deleted.
Most businesses are fully operational in under 10 minutes. Select your industry (auto-generates your pipeline and automation blueprints), connect a channel, and install the tracking snippet on your website. Your AI lead qualifier is live the moment a channel connects.
Flat pricing. Unlimited contacts. Live in 10 minutes.
14-day free trial. Full Growth features. No setup fees. Cancel anytime.