For plumbing businesses

Reply to every burst-pipe message in seconds, even under a sink.

A leak can't wait for you to finish the job you're on. CustomerFlows replies on your website chat and WhatsApp in about 5 seconds, asks your plumbing questions, and keeps the lead ready for you.

From $49/month

or $41/month billed yearly · Starter plan

Start your free trial Running a team? See the team version

14 days free. No credit card required.

What you get

Replies in about 5 seconds, 24/7
Asks your plumbing questions
A plumbing pipeline from New Call to Paid
See which ads bring plumbing jobs

Emergency calls go to whoever answers first

A homeowner with a burst pipe messages several plumbers and books the first one to reply. When you're mid-job, that's rarely you.

How it works

A customer messages you
From your website chat or WhatsApp, at any hour. CustomerFlows notes which ad or page they came from.
The AI replies in seconds
The first reply arrives in about 5 seconds on average. It answers questions from what you've told it about your business.
It asks your questions
The job, the place, how soon: whatever you need to know before you call back.
The lead is ready for you
The conversation and the answers wait in your inbox, and the lead sits in your pipeline, tied to its source.

How CustomerFlows does it

Replies in about 5 seconds, 24/7

New plumbing inquiries on your website chat and WhatsApp get a reply in about 5 seconds, including nights and weekends.

Asks your plumbing questions

Ask what's leaking or blocked, how urgent it is and the address, and let customers send a photo on WhatsApp.

A plumbing pipeline from New Call to Paid

Choose Plumbing when you sign up and your pipeline starts with stages for how plumbing work moves.

See which ads bring plumbing jobs

Google and Meta attribution on every plan, from the first click to the won job.

Your plumbing pipeline

Choose Plumbing when you sign up and your pipeline starts with these stages. Every deal shows where it came from and records each stage it moves through.

New Call
Dispatched
On-Site
Quoted
Approved
Completed
Paid

Why speed decides who gets the work

In a study of more than 2,000 companies, businesses that tried to contact a new lead within an hour were nearly seven times as likely to qualify it as those that waited longer.

Source: Oldroyd, McElheran and Elkington, “The Short Life of Online Sales Leads”, Harvard Business Review, 2011

average time to the AI's first reply: ~5 sec
replies on website chat and WhatsApp: 24/7
to set up: pick your industry and connect a channel: ~10 min
per contact, on every plan: $0

One flat price, with no per-contact fees

Starter

For solo operators getting started with lead capture.

$49/month

or $490/year (about $41/month)

1 CRM pipeline
5 custom fields
AI lead qualifier on website chat and WhatsApp
Google + Meta attribution
Unlimited contacts
2 team seats

Start your free trial

14 days free with Growth features. No credit card required. Compare all plans

Questions

How fast does the AI reply?

The AI's first reply to a new inquiry arrives in about 5 seconds on average, at any hour, on your website chat and on WhatsApp.

Can customers send photos of the problem?

Yes. Photos and documents sent on WhatsApp show in the conversation with a preview, so you see the problem before you call back. Archived media is kept for 30 days.

Does CustomerFlows replace my field-service software?

No. CustomerFlows answers, qualifies and tracks your leads up to the won job. Your field-service tool still handles scheduling, dispatch and invoicing, and many businesses use both.

Is there a free trial?

Yes. Every new workspace gets 14 days free with the features of the Growth plan. No credit card is required, and nothing is charged unless you choose a plan.