One inbox for up to 5 people
Growth includes 5 seats, and you can add up to 5 more. Everyone sees the same conversations.
Shared inbox for teams
One shared inbox, so your team never misses a reply.
Your whole team works from one inbox of website chat and WhatsApp conversations. Assign each conversation to a teammate, so everyone can see who is handling which customer.
From $149/month
or $124/month billed yearly · Growth plan
That's $29.80 per user per month for a team of 5. Need more? Add up to 5 extra seats at $22/month each.
14 days free. No credit card required.
What you get
- One inbox for up to 5 people
- Assign conversations to teammates
- See what the AI already handled
- Saved replies for common answers
Shared phones lose messages
When the team shares a phone, a WhatsApp number and a website chat, nobody can see which messages are answered. Customers wait, or get two different answers from two people.
How it works
- 01
A customer messages you
From your website chat or WhatsApp, at any hour. CustomerFlows notes which ad or page they came from.
- 02
The AI replies in seconds
The first reply arrives in about 5 seconds on average. It answers questions from what you've told it about your business.
- 03
It qualifies the lead and creates a deal
Once your questions are answered, a deal appears in the right pipeline, ready for your team to pick up.
- 04
Your team sees who owns it
Assign the conversation to a teammate. Everyone works from the same inbox and the same pipeline.
How CustomerFlows does it
Assign conversations to teammates
Give each conversation an owner, so the team can see who is handling it.
See what the AI already handled
Every message shows whether the AI or a person sent it.
Saved replies for common answers
Keep your best answers one click away for everyone on the team.
Why speed decides who gets the work
In a study of more than 2,000 companies, businesses that tried to contact a new lead within an hour were nearly seven times as likely to qualify it as those that waited longer.
- average time to the AI's first reply
- ~5 sec
- replies on website chat and WhatsApp
- 24/7
- to set up: pick your industry and connect a channel
- ~10 min
- per contact, on every plan
- $0
One flat price, with no per-contact fees
Growth
For growing businesses that need multiple pipelines, automation, and more team coverage.
$149/month
or $1,490/year (about $124/month)
That's $29.80 per user per month for a team of 5. Need more? Add up to 5 extra seats at $22/month each.
- ✓Up to 5 pipelines
- ✓20 custom fields
- ✓AI lead qualifier on website chat and WhatsApp
- ✓Google + Meta attribution
- ✓Unlimited contacts
- ✓Up to 5 team seats, plus up to 5 extra at $22/mo each
- ✓Up to 10 automation workflows
- ✓AI lead scoring
14 days free with Growth features. No credit card required. Compare all plans
Questions
Can the whole team see the same conversations?
Yes. Everyone on the workspace works from the same inbox, and each conversation can be assigned to a teammate.
How many people can use it?
Growth includes up to 5 team seats, and you can add up to 5 more at $22/month each ($200/year). Scale includes unlimited seats.
What does WhatsApp cost?
Inbound WhatsApp conversations, when a customer messages you first, are free. Outbound template messages are charged by Meta, and CustomerFlows passes that cost through with no markup and no monthly cap.
Is there a free trial?
Yes. Every new workspace gets 14 days free with the features of the Growth plan. No credit card is required, and nothing is charged unless you choose a plan.
Give your team one inbox for every customer.
One shared inbox, so your team never misses a reply.
Start your free trial14 days free. No credit card required.