For HVAC teams

Every HVAC call answered in seconds, with repairs and installs tracked separately.

CustomerFlows answers every HVAC call in seconds and sends repairs and installs to their own pipelines, so dispatch and sales each see the work that's theirs.

From $149/month

or $124/month billed yearly · Growth plan

That's $29.80 per user per month for a team of 5. Need more? Add up to 5 extra seats at $22/month each.

Start your free trial Working on your own? See the solo version

14 days free. No credit card required.

What you get

Separate pipelines for repairs and installs
Qualified leads become deals automatically
One shared inbox for the team
Assign each conversation to a teammate

Repairs and installs get mixed up

Fast service calls and big replacement quotes need different follow-up. On one shared board, urgent repairs bury install quotes, and nobody knows which leads are waiting.

How it works

A customer messages you
From your website chat or WhatsApp, at any hour. CustomerFlows notes which ad or page they came from.
The AI replies in seconds
The first reply arrives in about 5 seconds on average. It answers questions from what you've told it about your business.
It qualifies the lead and creates a deal
Once your questions are answered, a deal appears in the right pipeline, ready for your team to pick up.
Your team sees who owns it
Assign the conversation to a teammate. Everyone works from the same inbox and the same pipeline.

How CustomerFlows does it

Separate pipelines for repairs and installs

Up to 5 pipelines on Growth, so service calls and replacements follow their own stages.

Qualified leads become deals automatically

When the AI finishes your HVAC questions, a deal appears in the right pipeline.

One shared inbox for the team

Website chat and WhatsApp in one place for up to 5 people, or up to 10 with extra seats.

Assign each conversation to a teammate

Everyone can see who is handling which customer.

Your HVAC pipeline

Choose HVAC when you sign up and your pipeline starts with these stages. Every deal shows where it came from and records each stage it moves through.

Emergency Call
Dispatch Scheduled
On-Site
Quote Sent
Approved
Scheduled
Completed
Paid

Why speed decides who gets the work

In a study of more than 2,000 companies, businesses that tried to contact a new lead within an hour were nearly seven times as likely to qualify it as those that waited longer.

Source: Oldroyd, McElheran and Elkington, “The Short Life of Online Sales Leads”, Harvard Business Review, 2011

average time to the AI's first reply: ~5 sec
replies on website chat and WhatsApp: 24/7
to set up: pick your industry and connect a channel: ~10 min
per contact, on every plan: $0

One flat price, with no per-contact fees

Growth

For growing businesses that need multiple pipelines, automation, and more team coverage.

$149/month

or $1,490/year (about $124/month)

That's $29.80 per user per month for a team of 5. Need more? Add up to 5 extra seats at $22/month each.

Up to 5 pipelines
20 custom fields
AI lead qualifier on website chat and WhatsApp
Google + Meta attribution
Unlimited contacts
Up to 5 team seats, plus up to 5 extra at $22/mo each
Up to 10 automation workflows
AI lead scoring

Start your free trial

14 days free with Growth features. No credit card required. Compare all plans

Questions

How fast does the AI reply?

The AI's first reply to a new inquiry arrives in about 5 seconds on average, at any hour, on your website chat and on WhatsApp.

Can customers send photos of the problem?

Yes. Photos and documents sent on WhatsApp show in the conversation with a preview, so you see the problem before you call back. Archived media is kept for 30 days.

Does CustomerFlows replace my field-service software?

No. CustomerFlows answers, qualifies and tracks your leads up to the won job. Your field-service tool still handles scheduling, dispatch and invoicing, and many businesses use both.

How many people can use it?

Growth includes up to 5 team seats, and you can add up to 5 more at $22/month each ($200/year). Scale includes unlimited seats. Starter includes 2.

Is there a free trial?

Yes. Every new workspace gets 14 days free with the features of the Growth plan. No credit card is required, and nothing is charged unless you choose a plan.