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For home-service teams

Every homeowner answered in seconds, and every job visible to your crew.

CustomerFlows answers every homeowner in seconds and puts each lead in a shared inbox and pipeline set up for your trade, so the office and the crew see the same jobs.

From $149/month

or $124/month billed yearly · Growth plan

That's $29.80 per user per month for a team of 5. Need more? Add up to 5 extra seats at $22/month each.

14 days free. No credit card required.

What you get

  • A pipeline for each kind of work
  • Qualified leads become deals automatically
  • One shared inbox for the team
  • Assign each conversation to a teammate

Jobs slip between the office and the crew

Calls come in while the crew is on site and the office is on the phone. Nobody can see which inquiries were answered, which need a quote, and which went cold.

How it works

  1. A customer messages you

    From your website chat or WhatsApp, at any hour. CustomerFlows notes which ad or page they came from.

  2. The AI replies in seconds

    The first reply arrives in about 5 seconds on average. It answers questions from what you've told it about your business.

  3. It qualifies the lead and creates a deal

    Once your questions are answered, a deal appears in the right pipeline, ready for your team to pick up.

  4. Your team sees who owns it

    Assign the conversation to a teammate. Everyone works from the same inbox and the same pipeline.

How CustomerFlows does it

A pipeline for each kind of work

Up to 5 pipelines on Growth, so service calls, installs and projects follow their own stages.

Qualified leads become deals automatically

When the AI finishes your home-service questions, a deal appears in the right pipeline.

One shared inbox for the team

Website chat and WhatsApp in one place for up to 5 people, or up to 10 with extra seats.

Assign each conversation to a teammate

Everyone can see who is handling which customer.

Your home-service pipeline

Choose Home Services when you sign up and your pipeline starts with these stages. Every deal shows where it came from and records each stage it moves through.

  1. New Inquiry
  2. Dispatched
  3. Quote Sent
  4. Approved
  5. Scheduled
  6. Completed
  7. Paid

Why speed decides who gets the work

In a study of more than 2,000 companies, businesses that tried to contact a new lead within an hour were nearly seven times as likely to qualify it as those that waited longer.

Source: Oldroyd, McElheran and Elkington, “The Short Life of Online Sales Leads”, Harvard Business Review, 2011

average time to the AI's first reply
~5 sec
replies on website chat and WhatsApp
24/7
to set up: pick your industry and connect a channel
~10 min
per contact, on every plan
$0

One flat price, with no per-contact fees

Growth

For growing businesses that need multiple pipelines, automation, and more team coverage.

$149/month

or $1,490/year (about $124/month)

That's $29.80 per user per month for a team of 5. Need more? Add up to 5 extra seats at $22/month each.

  • Up to 5 pipelines
  • 20 custom fields
  • AI lead qualifier on website chat and WhatsApp
  • Google + Meta attribution
  • Unlimited contacts
  • Up to 5 team seats, plus up to 5 extra at $22/mo each
  • Up to 10 automation workflows
  • AI lead scoring
Start your free trial

14 days free with Growth features. No credit card required. Compare all plans

Questions

How fast does the AI reply?

The AI's first reply to a new inquiry arrives in about 5 seconds on average, at any hour, on your website chat and on WhatsApp.

Which trades are supported?

HVAC, roofing, plumbing, electrical, landscaping, cleaning and general contracting each get their own pipeline stages and qualifying questions when you choose them at signup.

Does CustomerFlows replace my field-service software?

No. CustomerFlows answers, qualifies and tracks your leads up to the won job. Your field-service tool still handles scheduling, dispatch and invoicing, and many businesses use both.

How many people can use it?

Growth includes up to 5 team seats, and you can add up to 5 more at $22/month each ($200/year). Scale includes unlimited seats. Starter includes 2.

Is there a free trial?

Yes. Every new workspace gets 14 days free with the features of the Growth plan. No credit card is required, and nothing is charged unless you choose a plan.

Every homeowner answered in seconds, and every job visible to your crew.

Every homeowner answered in seconds, and every job visible to your crew.

Start your free trial

14 days free. No credit card required.